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☎ (714) 331-2915

Frequently Asked Questions

How do I book a tour?

We offer different tour options. To make a reservation for a tour you can go to the Tours page of our website and book your tour online or call us at (714)331-2915 and we will be happy to assist you. A credit/debit card will be required to book your tour.

Where are you located?

We are located at 3970 W Artesia Ave in Fullerton. (north side of Fullerton Airport)

When should I arrive?

Please arrive 15 minutes prior to your scheduled departure time. We recommend that you contact our main office at (714) 331-2915 the morning of your tour to confirm the departure time. Don't worry if you arrive early, you can enjoy our customer lounge with complimentary drinks and snacks.

What should I wear?

We recommend clothing that is casual and comfortable and that you bring a jacket or sweater with you. The only restriction is high-heeled shoes which can damage the flooring of the aircraft.

Should I bring a camera?

Definitely. There are many amazing photo opportunities that you won’t want to miss!

Is there an age and weight limit?

There is no age limit for our tours. All children must sit in their own seat and wear a seatbelt and headset for communication purposes. Maximum weight limit per passenger is 275 pounds.

Can I change my tour?

Yes, it is possible to change your tour, depending on the other tours that are scheduled. We will do our best to accommodate your requests. Please inquire by calling our main office at 714-331-2915.

What if I need to change or cancel my reservation?

You can change your reservation prior to your tour if there is space available. If you need to cancel your reservation, please notify our main office at (714) 331-2915 as soon as possible. Cancellations within 24 hours of a scheduled tour are not eligible for refunds. Cancellations within 48 hours will not be refunded a deposit.

What if it rains?

The weather can be unpredictable, even in the summer, so we will gladly reschedule your tour should it rain. A full refund will be issued should we need to cancel your tour for any reason. We suggest you call our main office at (714) 331-2915 the morning of your tour to ensure that the weather will not hinder your scheduled trip.